INSTRUCTIONS FOR REVISIONS AND PAYMENTS:
RAW P2 FILES: If you were delivered raw P2 files (no editing), you will not be able to view these on a PC without the right software. P2 files are several folders containing .mxf files within a master CONTENTS folder. Please check out this guide to viewing P2 files on your PC: ViewingP2.pdf
WATCHING THE VIDEOS ON VIMEO: As always, I recommend watching these in high definition and full screen. You may be prompted for a password, and it is entered next to the video I sent you. If the video stutters on playback, press the pause button and wait for the bar at the bottom of the video to completely load...then press play again. If your computer has trouble, then try small screen size or standard definition. If you have any further problems on playback, please call me or chat with me if I'm online in the bottom-right corner of any Crooked Path Films webpage.
REVISION REQUESTS: You will have the opportunity for one free round of iterations up to a maximum of one hour's editing time. Anything that requires more than 1 hour or more than 1 round, will be billed at my standard editing rate. I will notify you if this is the case. Corrections to errors that I did by mistake does NOT count as a revision.
If you don't require any revisions, skip ahead to the "PAYMENTS" paragraph below. If you have revisions, please respond in the following format:
1) Video name, 2) timecode noting the part you want changed, 3) explain exactly what is incorrect or unsuitable about this part, 4) explain exactly how you want this part to look or sound.
Repeat for every every part in the video you would like altered. Add any additional comments as you wish. With only 1 free round of revisions, it's very important that the revisions are detailed. Most of the revisions I've received in the past usually take under one hour for me to edit. I will let you know if I believe the revision will take more than that.
PAYMENTS: Once the videos are approved OR the maximum 1 round of revisions are done, I will require that the final invoice with the total amount due is paid immediately. I prefer payment by credit card via the secure PAYPAL. If you choose Paypal to pay, use the paypal form to the right to complete the transaction. The URL for this is on the invoice as well. Please LET ME KNOW if you prefer to pay by check. Checks should be made out to CROOKED PATH FILMS and sent to the following address: (on the invoice too)
Crooked Path Films PO Box 361 Rowlett, TX 75030
RECEIVING THE FINAL VIDEOS: There are 4 ways we can deliver your final videos to you. We can also give you the raw footage, uncompressed versions of the video, or any other assets like still pictures and graphics. Delivery is made after final payment is received.
1) FTP Delivery Should you choose this delivery option you will be provided with the link to download the high-res version of your video. You must "Right-Click" then "Save As" to your computer. Make sure you download the videos to your computer and also keep a backup on a disk or thumb drive, as I cannot guarantee I will have your videos available 30 days after the project is completed. This method is perfect for files under 2gb.
2) DATA DVD or Regular DVD I can burn the project files onto a DATA DVD and deliver to you. Shipping charges apply. Standard DVDs (to play on your DVD player) is also an additional charge) This is a good option for total project sizes of 2gb to 9gb.
3) Hard Drive You may opt to send me an external hard drive (either Mac or Windows formatted) that I can transfer the assets to, or you can optionally have me purchase an external drive for you, transfer your footage, and deliver to you. Shipping charges apply. This option must be used for project sizes above 9gb.
4) Direct to Media I will be happy to send a copy of your video to third party media. For example: I will deliver a video to your webmaster for posting on your website in the format they specify, or I will deliver a commercial to the appropriate TV station.
NOTE: It is very important to save your videos and even make backups. I cannot guarantee your final videos or raw footage will be available after 30 days. Should I still have the project, there will be a $100 fee plus any shipping costs to re-deliver the project after 30 days.
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PAYMENT VIA PAYPAL
THIS ENSURES FAST DELIVERY OF YOUR VIDEO. This is a general payment button so that you may pay your invoice using any credit card through Paypal. You WILL NOT need to sign up for a Paypal account if you prefer not to.
To get started, please enter the PROJECT NAME and PROJECT NUMBER and click "PAY NOW." You will be required to enter the "Total Due" from your invoice.
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